Amusing moments from the Help Desk

[jchrisobrien]

User: I'm having a problem with my computer, can you come down and fix it?
Me: Hang on a moment, and I'll access your computer remotely.
User: How long will that take?
Me: About a few minutes
User: A few minutes? It will take you that long to just walk down here.
Me: Well, I want to learn more about our remote software tool, and I already know how to walk downstairs.

from an email:

When is somebody available to get us on?

Oh baby, the responses I could write to this.

Comments

[lulus-curse.livejournal.com]

So far I've only been able to quote John Cusack in Gross Pointe Blank:

"It's not me. Why does everyone always think it's personal?"

Which is telling of my morning and not such a good sign for how the rest of the day is likely to go =(

Glad to see you're keeping yourself amused though!

[silas7.livejournal.com]

It's nice when the help desk is actually funny, as opposed to bludgeoning myself with the receiver.

[akirokira.livejournal.com]

Supports have got a very hard life =)

[silas7.livejournal.com]

Sometimes, it's pretty funny. Other times, not so much!

[akirokira.livejournal.com]

Sometimes during support work I think that people are so stupid, I hate them all and want robots to rule the Earth =)

giggles

[flutterby369.livejournal.com]

um, wow, LMFAO! hubby has a girl at work who keeps forgetting her password. often. every damn day. the damn thing is PASSWORD!!!!!!!!!!!

Re: giggles

[silas7.livejournal.com]

Some folks you just can't reach! :)

Re: giggles

[flutterby369.livejournal.com]

those are the type of people i would love to put into a shock collar. perhaps they will remember more quickly then, hehehehehe

[etrinao.livejournal.com]

i'm curious how this user responded...and who it is of course.

[silas7.livejournal.com]

Now you have all the dirt!

[blessed-lex.livejournal.com]

I love those kinds of questions.