Jun. 15th, 2001

After 3.5 years in the tech support biz, you think I'd be used to people by now. Yesterday I still threw up my hands when trying to get someone to understand the concept of right clicking.

Rather than bemoaning the stupidity of the rest of the planet, and causing myself aggravation, I should just accept that most user's are illiterate and not get angry.
My job is to prepare computers, and troubleshoot problems. Rather than trying to work problems out on the phone, I should just say "I'll be right over." and just deal with it that way. I've gotten far too used to reading e-mail, chatting, and writing all day. *grin*

One thing that does bother me are the Jackals. People who come snooping around our office for castoff boxes (which isn't so bad) or discontinued computers. One guy has snagged half a dozen 133 MHz computers, and keeps asking for more. His usual greeting to us, just before he asks for machines, is "boy I wish I could do nothing and get paid for it like you guys."

Several responses spring to mind.
" But Ben, you ARE getting paid for doing nothing just like us. Unless you count snooping around for old computers work."
"I'd come up and fix your PC Ben, but I'm too busy not working."
or the straight and simple.
"Fucking jackal."

Despite my mini-rant, I'm having a hella good morning.
Must not watch the clock.
Must not click the tracking link.
Must install software and wait patiently for my package to arrive.

Never mind that it's sitting in Watertown, and the first UPS delivery came w/out it...
Must work
YYYYYYYYEEEEESSSSSSSSSSSS!!!!

My package has arrived. All work will now stop. :)

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jchrisobrien

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