jchrisobrien ([personal profile] jchrisobrien) wrote2002-01-18 03:06 pm

(no subject)

Never. Never. Never offer to help a user with their HOME computer.
Never.

Re:

[identity profile] silas7.livejournal.com 2002-01-18 06:28 pm (UTC)(link)
Ugh.
Her computer worked out OK in the end. I used the Compaq disc to reimage it, and at least now she's back to where she started.
I suspect the latest version of AOL messed up her computer. What a surprise...

Re:

[identity profile] crystain.livejournal.com 2002-01-19 08:51 am (UTC)(link)
Lesson learned on my end....when you have the choice between a hardware and a software solution, go with the hardware. The ISP wanted us to use a software PPPoE dialer for the DSL modem....cuz I guess they were too cheap to provide DSL routers....or didn't want people connecting networks. The PPPoE software didn't agree with Server 2000, so we bought a little Linksys Cable/DSL router. Much more elegant and simple to configure.